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Adventures of an IT Leader, by Robert D. Austin
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Product details
Hardcover: 320 pages
Publisher: Harvard Business Press; 1 edition (April 21, 2009)
Language: English
ISBN-10: 142214660X
ISBN-13: 978-1422146606
Product Dimensions:
6.5 x 1 x 9.5 inches
Shipping Weight: 1.4 pounds (View shipping rates and policies)
Average Customer Review:
4.5 out of 5 stars
119 customer reviews
Amazon Best Sellers Rank:
#145,542 in Books (See Top 100 in Books)
I want to give this book 5 stars. The story held my interest and I know first-hand how difficult it is to write a business book that keeps readers' interest.I like the premise of Jim Barton, with no IT experience, thrown into managing an unfamiliar IT Department. One reviewer said only IT pros should manage IT Departments and compared it to somebody with no finance background acting as a CFO. I've made the exact same argument - a CIO with no knowledge about IT could be a recipe for disaster.But this book makes a persuasive case that an appreciation of IT might be even more important than knowledge about IT. Perhaps the important factor isn't a lifetime of IT experience. Maybe wisdom and a willingness to listen, learn, build a good team, and evaluate fact from fiction are what makes a good CIO. Or a good CFO. Or a good CEO. After all, CIOs don't usually configure routers or write code or place servers into production or take help desk calls. Perhaps appreciating those skill sets is more important than possessing them. Jim Barton is a smart manager with a good team. He starts out shaky, but learns quickly about not knowing what he doesn't know and he grows into the position. The story works.But I can't give this book 5 stars. It has problems. Some of the scenarios Barton faces are too contrived and some are unrealistic. And the proposed solution to a possible security event - shut down the whole company for a week and rebuild everything from backups? No way. Doesn't make sense. And doesn't solve the problem.Don't get me wrong - the concerns using that event as a vehicle are real. And it's a good premise. But if there's a database problem, go through the database and fix it. IT pros in the real world do this every day. The problem could be a hardware glitch or a bunch of other factors. Security breaches are real, as we've all seen from recent headlines, but assuming a security breach because of every unexplained problem is not justified. This company is a Microsoft shop - the problem could have just as easily been a bad patch from a Windows Update. How many times have we seen those mess up systems?My jaw dropped when the new CIO recommended to the new CEO to shut down the whole company for a week while they rebuild everything from backups. Nobody in their right mind would recommend or do that. It just didn't make sense.My other problem with the book was the HR issue. Several months into Barton's tenure, a subordinate manager asks Barton's advice on retaining a valuable employee. That part makes sense and the chapter presents the right issues and tradeoffs. But what doesn't make sense is, Barton had never heard of this employee and didn't know anything about the retention issue until the subordinate manager talked to him. What?!? You're running the department of a few dozen people and you don't know who the people are? Doesn't work. Barton is too smart of a manager for that.So that's why 4 stars instead of 5 stars. It's a good book. If a subsequent edition comes out and fixes those problems, it could be a great book.- Greg Scott
I bought this book because it was a required textbook for one of my MBA classes. Written by two Harvard Business School professors, it combines a good story along with relevant managerial lessons. Based on its format, you won't learn much about the details of specific IT functions (e.g. coding, hardware, etc.), but its overview of big-picture leadership for information technology is great. Even if one does not have any direct IT experience, the lessons on proper strategic implementation will help business leaders understand IT's role in their organization.
If you are even remotely connected to IT you got to grab a copy of this book. Published by Harvard press, this is a case study in the form of a fictional story which we all can relate to.Barton, a VP of loans operations at a financial firm gets promoted to become the CIO when he has no idea how to run an IT group. He has always spent his life on the business side and has always found issues with the IT operations, the tables are turned now and he has to figure out how to run and fix the IT organization.Those related to IT will easily relate to the issues that are identified in the book and those on the business side will develop a more understanding view when they read this book.This one is going right on my favorite books shelf !!
I had this book for a course I had recently in college. While that may sound like a textbook, this is more of a novel, and it really does keep you interested. I wish more of my "textbooks" were like this one to keep you interested. I found myself reading ahead and wanting to keep reading just for the fun of it! Very well written and it includes some of the same situations I've seen in IT recently and throughout my career. It provides a nice real-world example without too much fluff.
I have a huge issue with the start of this book. It sends the wrong message to professionals. Basically, you can be a "leader" in IT without any prior knowledge of IT. It's well written (that's why I'm giving it 2 stars) but the protagonist basically weaseled his way into a job (my opinion) by being "vocal" on issues he has no understanding of... then gets that same job and has to do the same things he was "vocal" against. It tells young professionals to speak loudly even if you don't know what your talking about.... it really burns my hide!
This book made my course much more enjoyable by giving an entertaining and easy to read real-world style story of the application of IT in a business sense. I think my professor made a good choice in including it in our course.Each chapter is divided up well and covers a specific topic or set of topics. It also includes questions at the end of each chapter that are good for class discussion.
This is a chronicle of a new CIO as it accepts the position that he was highly critical of before the "reorganization" at his company. Don't let the cover fool you. This is NOT a comic book, but a classroom, required text for a management course. You follow the main character as he learns why IT is different than the department that he came from. You learn tricks (KWYDK - Know what you don't know) and learn what it might be like to be a new CIO in a company. I am reading this because it's required, but the classwork is not having us read it in chapter order...I may just do that, and finish the book to see how it all works out for him.
Working in IT is very unique, and each organization handles it in different ways. This book walks you through the life of a new CIO, someone without a technical background, someone who does not understand or appreciate the nightmare that is IT. The stories are interesting, realistic, and often funny. I am not in management, but I now have a whole new idea of what goes on, and why things are the way that they are. I recommend this book to anyone who is in IT, and to anyone that has to "deal" with IT in the workplace.
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